Frequently Asked Questions

about payments

How much does training cost?

Calculating your training costs is easy. The cost includes all your training materials, trainer support, and access to the student website. Course costs are all inclusive. There are no hidden fees, no workshop fees, no examination or certification fees, and no membership or recertification fees. You don’t need to purchase additional videos or materials. You can pay with Visa, Mastercard, American Express or PayPal.

If you choose more than one of our training and certification programs when you register you’ll be given a discount.

  • Two courses: discount of 15%
  • Three courses: discount 20%
  • Four courses: discount 25%

Our Green options give you full access to your course materials through the student website and eliminate the printing and shipping costs of paper manuals. If you decide at a later date that you’d like the manuals, you can purchase them and have these shipped to you. The Green option is available as both one payment and as monthly installments, paid over five months.

Our Printed options give you full access to your course materials through the student website, and we also send you a printed version of your course materials. The Printed option is available as both one payment and as monthly installments, paid over five months. The cost of shipping is calculated when you enroll in your course and is dependent on where you live. If you choose installments, your printed manuals are sent to you when the final payment is completed. You can always choose to pay off the balance of your account and receive your printed manuals straight away.

Birth Doula
  • Printed One Payment: $630 (+ shipping)
  • Green One Payment: $600
  • Printed Five Installments: $131/month for 5 months (+ shipping)
  • Green Five Installments: $125/month for 5 months
Postpartum Doula
  • Printed One Payment: $630 (+ shipping)
  • Green One Payment: $600
  • Printed Five Installments: $131/month for 5 months (+ shipping)
  • Green Five Installments: $125/month for 5 months
Childbirth Educator
  • Printed One Payment: $915 (+ shipping)
  • Green One Payment: $885
  • Printed Five Installments: $188/month for 5 months (+ shipping)
  • Green Five Installments: $182/month for 5 months
Breastfeeding Counselor
  • Printed One Payment: $915 (+ shipping)
  • Green One Payment: $885
  • Printed Five Installments: $188/month for 5 months (+ shipping)
  • Green Five Installments: $182/month for 5 months

Do you have financial aid or scholarships?

We don’t offer financial aid or scholarships. If paying for your training is a financial struggle, there are several options open to you. First, we offer installment plans so you can pay over 5 months. You’ll have immediate access to all the course materials through the student website, and if you chose the printed option, your written training materials will be sent to you as soon as the final installment is made. If you decide to pay the balance early, you can do so at any time to receive your written materials straight away. If the installments are out of your reach financially, consider starting with two clients and using the income from that to finance your training.

If I am not happy can I get a refund?

It can be scary to commit to a full training and certification program online. To help you decide if this is the right training program for you, we offer a refund option. As soon as you register for a course you can view the course materials through the student website. If you decide the course isn’t what you’re looking for, contact us in writing within 48 hours of registering and we’ll issue a full refund (less a $50 administration fee).

Do you accept government, military or workplace grants?

We aren’t able to process a grant directly with the organization. We can accept payment through a credit card or a bank transfer via PayPal from the organization at the time you register. Alternatively, you can register using your own credit card and be reimbursed directly from the grant organization. You’ll have an invoice from CBI for this purpose.

There are three of us wanting to train together - can we get a discount?

For three or more people taking the same course we offer a 15% discount. If you work for an organization and have ten or more people who would like to register for the same course together, we offer a 20% discount.

If you would like to take advantage of bulk pricing, please contact us for a coupon code so your discount can be applied.

My employer wants to pay for my training - can you bill them directly?

Provided your employer has a credit card or PayPal account, they can pay for your training. If that’s not possible, you can pay for your training and we can provide an invoice so your payment can be reimbursed by your employer.

Are your payment pages secure?

We use PayPal and Worldpay to process all our payments. Your payment information is encrypted on their secure website so your credit card details are safe. We don’t store your credit card information on our site at all, so no-one is able to access your account or take your credit card information from our records.

Do I have to have a credit card?

If you don’t have your own credit card someone else can pay for your course on your behalf. Alternatively, you can process a bank transfer through PayPal.